1. Introduction
1.1 We pledge to prudently comply with laws and regulations related to Know Your Customer and Anti-Money Laundering and shall not intentionally violate such Know Your Customer and Anti-Money Laundering policies. Within the scope of our reasonable control, we use necessary financial measures and technologies to provide you with safe services and protect you from losses caused by criminal suspects' money laundering behavior as much as possible.

1.2 Our Know Your Customer and Anti-Money Laundering Policy is a comprehensive international policy system that includes the Know Your Customer and Anti-Money Laundering policies of the different legal jurisdictions to which you are affiliated. Our robust compliance framework ensures that we comply with regulatory requirements and regulatory levels, both locally and globally, and ensures the continued operation of this website

2. Know your customer and anti-money laundering policies are as follows:
2.1 Promulgate know-your-customer and anti-money laundering policies and update them from time to time to meet the standards stipulated in corresponding laws and regulations

2.2 Promulgate and update some guiding principles and rules for running this website, and our employees will provide full services in accordance with the guidance of these principles and rules

2.3 Design and complete procedures for internal monitoring and control of transactions, such as verifying identities through strict means, and arranging and setting up a professional team to be responsible for anti-money laundering work

2.4 Use risk prevention methods to conduct due diligence and continuous supervision of customers

2.5 Review and regularly check transactions that have occurred

2.6 Reporting suspicious transactions to the competent authorities

2.7 Proof of identity documents, address documents and transaction records will be maintained for at least six years and will be submitted to regulatory authorities without further notice to you.

2.8 The credit card is prohibited from being used during the entire transaction.

2.9 Regularly participate in training organized by relevant authorities and train employees regularly

3. Identity information and verification
3.1 Identity information

3.1.1 According to different regulations in different jurisdictions and different entity types, the content of your information we collect may be inconsistent. In principle, the following information will be collected from you as a registered individual:

Basic personal information: his/her name, residential address (and permanent address if different), date of birth and nationality, and other information available. Identity verification should be based on documents issued by official or other similar authorities, such as passports, ID cards or other identification documents required and triggered by different jurisdictions. The address you provide will be verified using appropriate methods, such as checking a passenger transport ticket or interest rate note or checking the electoral register

Valid Photo: Before you register, you must provide a photo of yourself holding your ID against your chest

Contact details: Telephone/mobile number and valid email address

3.1.2 If you are a company or other legal entity, we will collect the following information to identify you or the ultimate beneficiary of the trust account

Company registration and registration certificate; copies of the company's articles of association and memorandum; detailed certification materials of the company's equity structure and ownership description, proving the board resolution of the authorized principal that determines the opening and execution of the account on this website; company directors who need to be provided as required , identity documents of the major shareholder and the person authorized to sign the account on this website; the company's main business address, if it is different from the company's mailing address, provide the mailing address. If the company's local address is inconsistent with its main business address, it is considered a higher-risk customer and needs to submit additional additional documents.

Depending on the different regulations in different jurisdictions and different types of entities, other certifications and documents issued by authorities required by us and documents we deem necessary

3.1.3 We only accept English and Chinese versions of identity information. If not, please translate your identity information into English and have it notarized.

3.2 Confirmation and verification

3.2.1 We require you to provide both sides of your identity document

3.2.2 We ask for a photo of you holding your identification document against your chest

3.2.3 Copies of supporting documents should generally be checked against the original vouchers. However, a copy is acceptable if a suitable and trustworthy certifier can certify that the copy is an accurate and complete reproduction of the original document. Such certifiers include ambassadors, judicial commissioners, local magistrates, etc.

3.2.4 The requirements for identifying the ultimate beneficiary and account control are to determine which individuals ultimately own or control the direct client, and/or to establish that ongoing transactions are being executed on behalf of others. If it is a business, the identity of the major shareholders (such as those holding 10% or more of the voting interest) should be verified. Generally, holding 25% of the shares will be deemed to be within normal risk, and the identity of the shareholder must be verified; holding 10% of the shares or having more voting rights or stocks is deemed to be a high-risk situation, and the identity of the shareholder must be verified.

4. Monitor transactions
4.1 We set and adjust daily transaction and withdrawal maximum limits from time to time based on security and actual transaction conditions.

4.2 If transactions occur frequently in one registered user or exceed reasonable circumstances, our professional team will evaluate and decide whether they are suspicious

4.3 If we determine that a transaction is suspicious based on our own judgment, we may suspend the transaction, reject the transaction and other restrictive measures, or even reverse the transaction as soon as possible if possible, and report it to the competent authority, but will not notify you.

4.4 We reserve the right to refuse boarding applications from persons from jurisdictions that do not comply with international anti-money laundering standards or who may be considered politically exposed persons, and we reserve the right to suspend or terminate transactions that are suspicious in our sole judgment at any time, but we do so does not breach any of its obligations or responsibilities to you

BitMart team